Earthquake disaster centers to reduce to 6 days a week

Published: Feb. 25, 2019 at 1:24 PM AKST
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This story was updated with new hours on Tuesday, March 5, 2019

The Federal Emergency Management Agency has opened two disaster recovery centers in Anchorage in the past week, where officials will be onsite to provide in-person help and referrals to those affected by the November 30th earthquake.

According to a FEMA release, one center is located on Spenard Road at the Spenard Rec Center, and the other is inside the University Center off of the Old Seward Hwy.

The services offered at the site include: assistance with paperwork, checking the status of your application and help applying for the SBA’s low-interest disaster loans for businesses, private nonprofits, homeowners and renters.

You'll need some information with you when going to the centers, including: social security number, address of the damaged primary residence, description of damage, information about insurance coverage, current phone number and mailing address that will receive mail, and a bank account and routing number for direct deposit funds.

The centers don't only provide help from FEMA, which is helping with federal disaster assistance, but with state assistance information, which has its own deadlines and parameters aside from what FEMA handles.

The plan is to have representatives for those seeking federal assistance, as well as representatives from the state's individual assistance program located at the centers.

Jack Heesch, a public affairs officer for FEMA, said it's important that affected Alaskan's understand the difference between the two, and apply for state assistance and a FEMA grant.

"Over 14,000 people have applied for state assistance," Heesch

"Only 2000 have applied through FEMA. "It's important that people understand that applying for one program doesn't count for the other," he continued. "You need to apply for both."

The deadline for submitting your application with FEMA or the SBA is April 1st. The state individual assistance program has a deadline of February 28th. Both centers are open daily, with hours on Monday through Saturday from 9 a.m. to 7 p.m. On March 5, the agency announced that starting March 10, the disaster recovery centers would no longer hold Sunday hours.

In addition to the centers recently opened in Anchorage, centers are open

The Eagle River center is open at Covenant Community Church, located at 16123 Artillery Rd. The Wasilla center will be located at Christ First United Methodist Church at 2635 S. Knik Rd. A Soldotna center is open at Soldotna United Methodist Church at 158 S. Binkley St. in Soldotna.

For those who can't make it down to physical centers, there are

online and through the mail.

To apply for FEMA Individual Assistance and SBA assistance, which ends on April 1, those impacted can register at or by calling 1-800-621-FEMA(3362) or 1-800-462-7585 (TTY).

The state's individual disaster assistance program closed to new applications at the end of February. Anyone who applies for state assistance must also apply for federal assistance. Questions can be sent to